Hosting Support

Managed Service

Included Support

1300 Phone and Email Support Help Desk Support covers an unlimited number of support incidents for hosted software diagnosis,troubleshooting and issue isolation. It is not a substitute for staff training, business analysis or software configuration advice.

Maintenance Agreement

Base Managed Service; $200 p.a + GST  e.g.  Password Reset, Restore of Backups, Domain Name Changes

Note: An annual maintenance agreement is optional but without a maintenance agreement we don’t keep expert resources on standby to promptly answer your query, and services are charged by the hour (15 minute chunks)

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